Mfab9's returns and exchange policy gives you an option to return or exchange items purchased on Mfab9 for Manufacturing Defects only OR Size Options within the specified return/exchange period (WITHIN 15 DAYS FROM THE DATE OF DELIVERY). We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. There are two ways to return the product to us:
During Pick Up, our delivery agent may do a quality check on the return. For a successful pick up, we will initiate a doorstep refund for the return amount into the refund mode selected at the time of initiating the return request. This doorstep refund may not be applicable for some pin codes in which case refund will be initiated after the product has been received at our warehouse and has passed a quality check. If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain refund and purchase the new item separately.
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.
We strive to deliver products purchased from Mfab9 in excellent condition and in the fastest time possible. If the order is cancelled, lost or un - delivered to your preferred location, we will refund the complete order amount including any platform handling fee, if paid online.2. If you return an order delivered to you, platform handling fee will not be refunded. However if you self - ship your returns, we will reimburse self - shipment charges based on Mfab9 's Returns Policy. For accounts whose return behavior violates our fair usage policy, platform handling fee will be non - refundable irrespective of order value.
We support the following payment options at Mfab9
You can create your account on Mfab9 by entering yor details. Click on "Register" after that and fill up the form to create your Mfab9 account.